Refund Policy

Effective date: October 22, 2026

myTDJournal is a one-time purchase of lifetime access to a digital product. We want you to be happy with it, so we offer a 14-day refund on your first purchase.

How to request a refund

Email support@mytdjournal.com within 14 days of your purchase, from the email you used to buy, with your order reference if you have it. You do not need to give a reason, though it helps us improve the app.

What happens next

• We review your request and reply within 3 business days.
• Approved refunds go back to your original payment method through our payment provider, Creem. Banks can take 5 to 10 business days to show the credit.
• When a refund is issued, your access to the app ends, and your account data can be exported or deleted on request.

Exceptions

Refunds may be declined after 14 days, or where there is evidence of abuse, such as repeated purchases and refunds. Nothing in this policy limits any rights you have under applicable consumer law.

Contact

myTDJournal – support@mytdjournal.com